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From 2011 to 2015, the rate of complaints in nursing homes was up more than 37%, and the severity increased, too. More than half were categorized as "immediate jeopardy" or "high priority," the most serious types of cases.
Those were some of the big findings in a report by the HHS Office of the Inspector General, which looked at state investigations into complaints at nursing homes.
While the number of nursing home residents dipped slightly from 2011 to 2015, the number of complaints actually grew. The result was that the rate of complaints per thousand residents jumped from 32.7 in 2011 to 44.9 in 2015. The growth wasn't universal, though. Eleven states saw increases in complaints of 50% or more, while five other states saw reductions of 50% or more.
At the top of the list in 2015 was Washington, with 109 complaints per 1,000 nursing home residents. Hawaii, which generally ranks among the best in the country, had only 2.1. And 59% of complaints were in the highest severity categories, up from 55% in 2011.